Effective Date: 20/09/2025

Welcome to StolenBikeRegister.com (“we”, “us”, “our”). By using our website and services, including submitting reports of lost or stolen property, checking items, or using tools like TraceLock, you agree to the terms of this Disclaimer. If you don’t agree, please do not use our services. TraceLock subscriptions are non-refundable. No partial refunds are issued if your bike is found or if you cancel before your subscription ends, regardless of the reason.

Nature of the Information

We operate as a community‑driven registry of lost, missing, or stolen property. Users voluntarily submit information. We do our best to provide accurate and timely data, but we cannot guarantee that any entry or report is complete, up to date, error‑free, or correct.

Use of identifying information (serial numbers, photos, descriptions, etc.) is provided as submitted by users. We do not independently verify all claims, reports, or identifications.

No Guarantee of Non‑Stolen Status

When you check an item via our website (e.g. by serial number, VIN, IMEI, or other identifier), we do not guarantee that the item is not stolen. The absence of a report in our database does not mean the item is lawful or has never been stolen.

Likewise, a matching entry in our registry does not categorically prove that any specific item is stolen; there may be errors, mis‑reports, or other discrepancies.

We strongly recommend that you use additional resources (other registries, proof of purchase, police records, etc.) before concluding that an item is or is not stolen.

TraceLock may produce limited or no match alerts during your subscription period. The number and frequency of alerts depends on many factors outside our control, including whether your stolen bike is listed for sale online, marketplace data availability, the accuracy of your bike description, and listing patterns. If your bike isn’t being sold online, or if it’s listed with altered details or photos, TraceLock may not generate matches.

No Guarantee of Recovery

If your property is stolen, registering it with us or using services like TraceLock may help in locating it. However, we do not guarantee that any item will be found or recovered.

Any rewards or offers posted by owners are under their sole responsibility; we do not act as an intermediary beyond providing the platform.

Our AI‑powered service TraceLock, which scans second‑hand / resale marketplaces to identify possible matches to your stolen property, is offered “as is.” While it can be a helpful tool, it comes with limitations:

It depends on data available publicly on third‑party marketplaces. If a listing is hidden, incomplete or falsified, TraceLock may miss it or generate false positives.

Matching is not infallible. Identifiers may be altered, altered photos, removed serial numbers, etc., so there is a risk of mistaken matches.

Use of TraceLock does not guarantee recovery, identification, or safe return of property.

Use At Your Own Risk

By using our site or services to attempt recovery, to meet with someone in person (e.g. a seller, a person claiming to have your property, or otherwise), or to take any action based on information from our registry or TraceLock, you accept all risk.

We do not accept liability for any harm, injury, loss, damage, or costs arising from actions you take based on the information on this site or via TraceLock. This includes (but is not limited to):

• Personal injury or physical harm
• Damage to property
• Financial losses (e.g. purchasing something that turns out to be stolen)
• Disputes with third parties (e.g. sellers, buyers, law enforcement)
• False accusations or mistaken identifications
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No Legal, Law Enforcement or Professional Advice

We are not law enforcement. We provide information and tools for public use. If your bike is stolen you should report it to the police or appropriate authorities.

Nothing on this site constitutes legal advice or professional guidance. If you need legal advice (for example regarding ownership, recovery, claims, etc.), please consult a qualified professional.

Third‑Party Content & Links

We may provide links or references to external sites, third‑party registries, marketplaces, or law enforcement agencies. We are not responsible for their content, accuracy, or terms, nor for your interactions with them.

Limitations of Liability

To the maximum extent permitted by applicable law, in no event shall we, our officers, agents, employees, partners, or affiliates be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to:

• Your use of or inability to use our services
• Any inaccuracies, omissions, errors, or delays in the content on our site
• Any action taken or not taken as a result of using the information or tools (including TraceLock)
• Any interactions/transactions/meetings you arrange based on information obtained through our site

  If you are located in a jurisdiction that does not allow certain disclaimers, some or all of the above exclusions may not apply to you, and some of the above liabilities may be limited in specific ways by local law.

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Indemnification

You agree to indemnify, defend and hold us harmless from and against all claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in any way connected with:

• Your violation of this Disclaimer
• Your use of the information on this site or via TraceLock
• Your interactions or transactions with other users
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Changes to this Disclaimer

We reserve the right to modify or update this Disclaimer at any time. When we do, we will post the updated version here along with a new “Last updated” date.

Continued use of the site after changes means you accept the new terms.

Geographic & Legal Jurisdiction

We serve users from many countries and jurisdictions. If you live outside the UK (or our base of operations), by using our services you agree that:

• You are responsible for ensuring compliance with local laws governing lost/stolen property, privacy, defamation, etc.
• We make no representations that the content is appropriate or permitted under local law.
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