What information do I need to list my bike as stolen?
Pictures and factual helpful information: make, model, colour, specification, unique features, location and date of theft, whether bike is reported to Police as stolen.
How do I make my listing stand out and increase the chances of discovery?
Clear descriptive text and pictures. Location and date information. Unique features. Perhaps consider a featured listing and offering an award for successful recovery.
How long will my stolen bike listing be visible on the website?
One year. You can edit your listing as many times as you want.
What is a Frame Number?
The frame number (or serial number) is your bikes unique identifier. Showing It allows your listing to be matched with police records or other bike register databases, significantly increasing the chances of recovery. It also allows a conscientious buyer of a second-hand bike to do their due diligence and check if the bike is stolen before they purchase it. It allows police and potential buyers to confirm that a found bike is, in fact, the one that was stolen. Without a frame number, it' can be difficult to prove ownership.
Is my personal information visible to the public when I create a listing?
You are in control of the information you show on your listing. We recommend you do not show any personal information. How we treat your data is covered in our Privacy Policy which can be found at the bottom of our website.
Is there a fee to list my stolen bike?
No its 100% free to list your stolen bike.
What should I do on the site once my stolen bike has been recovered?
Once you are in possession of your bike and confirmed it is your yours, simply delete your listing and let us know the good news. We'd love to here from you!
What can I do to prepare if my bike is stolen?
Take pictures. Register your frame number. Fit proper security. Consider GPS. Leave your bike in view of cctv if outside. Please check our Insights section for tips on how to secure your bike.
Buying a Secondhand Bike
Is it Free to check the Stolen Bike Register before I buy a bike?
Yes absolutely and also check with Bike Checker, (opens in new tab).
Where do I find the Frame Number?
The frame number (or serial number) of a bicycle is typically located on the bottom bracket. This is the part of the frame where the pedal cranks meet, so you will usually need to turn the bike upside down to see it. But check the frame elsewhere.
I've found a stolen bike and it's listed on your site. What should I do?
You can anonymously contact the owner listed on our website to report.
Should I try to recover the bike?
No please do not. You could be putting your safety at risk. If you have confirmed a bike is stolen, walk away from the transaction.
How do Rewards work?
Owners will usually display any awards on the bike listing page.
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